You Get What You Pay For

June 29, 2011 at 9:23 AM | Posted in Auto | Leave a comment
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If a quote seems too good to be true, there may be a catch.

In an effort to save money, you may be tempted to get online quotes from some of the companies that came to Massachusetts when insurance became competitive. In this economy, who wouldn’t give it a try? Unfortunately, some folks found switching their coverage resulted in unpleasant experiences without the expertise, guidance, and service they had come to expect at Protector Group. We’d like to share a few of these scenarios to help you avoid making similar mistakes.

  • One customer received a lower online quote and switched their coverage mid-term. This resulted in short term cancellation fees of $200, which eliminated any savings they thought they were receiving by switching to a new company.
  • Other customers with homes and autos were never advised by the new company that their homeowners premium would go up as soon as they moved their auto due to the loss of an account credit, which also wiped out any benefits of switching their coverage.
  • Another customer was issued a policy online that had much lower coverage than her policy with us. Unfortunately, she did not realize this until an accident left her with out-of-pocket expenses of over $8,000 for property damage.
  • Some customers have received absolutely no guidance during the claim process from the company they obtained online. They couldn’t even speak to the same person each time they called and became so frustrated with the experience that they asked us to re-insure their autos on the next renewal.

Whether you are getting your first policy or renewing a policy that has been in force for years, you need an agent that provides guidance, service, and price options. There is so much to consider when selecting insurance coverage – call us at 888-850-9400 and let Protector Group insure you make the right decisions.


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